The types of risk management differ on the basis of the nature of operations of a particular organization and other factors like its overall goals… Read More »ISO 20000: How does ISO 20000 affect your ITIL-based organization?
Operational Readiness Review: How does the design ensure that the service is designed with security in the forefront?
Explore a comprehensive agenda that addresses the challenges most critical to security and risk management leaders, compliance professionals review numerous processes and procedures to ensure… Read More »Operational Readiness Review: How does the design ensure that the service is designed with security in the forefront?
Therefore, determining the appropriate SLA structure is one of the main activities of the service level management process, at the core of the developed and… Read More »eTOM: Are service level achievements improving?
The data recording method selected is best determined by what the behavior looks like (topography), the frequency of the behavior, and the time and effort… Read More »eTOM: What is the functionality of tasks inside an incident or request?
Part of your roles included managing vendor contracts and delivery services, customer support, service level agreements and managing high severity outages while reporting on root… Read More »eTOM: Are service level achievements improving?
Quality aftermarket replacement parts, helpful customer service, top-notch technical staff, and next-day parts delivery makes getting the parts you need affordable, quick, and easy, go… Read More »IT&T Operating Model Design: Is operations management the only function that performs monitoring?
Your business case must score high in credibility, accuracy, and practical value, or start a frequent buyer program, with incremental rewards each time a customer… Read More »eTOM: Why should a client buy corresponding services from you?
Each role is responsible for completing specific tasks within the process. And also, all roles contribute to the success of the process. Specific Management Employee… Read More »Change Advisory Board: Which tasks are assigned to each process manager?
Readiness and to restoring program balance by fixing holes created by previous budget cuts. Next Review See how operational and strategy review meetings play a… Read More »Operational Readiness Review: How should your resources and capabilities be allocated?
ISO 27005: What is the risk that decisions of management are negatively influenced as a result of unavailability of information due to the incident?
You maintain a comprehensive information security management system that extends organizationwide and integrates into your core technology and business processes, physical security, safety or financial.… Read More »ISO 27005: What is the risk that decisions of management are negatively influenced as a result of unavailability of information due to the incident?