The time to respond to the trouble, the time to fix the trouble which could all feed into a service level agreement (SLA). To begin with, ability to be automatically notified when the status of a change associated with a release changes status.
Slas automatically associated to service requests, incidents, problems, and changes when the request matches a service-level business rule, akin boards are comprised of selected people from other functions within your organization.
Want to check how your Change Advisory Board Processes are performing? You don’t know what you don’t know. Find out with our Change Advisory Board Self Assessment Toolkit: