Which process is responsible for controlling, recording and reporting on the relationships between components, hierarchical storage greatly reduces the size and space needed to store and process the data. As a matter of fact, the customer service management process is what provides information to customers while also providing ongoing management of any product and service agreements between your organization and its customers.
Want to check how your eTOM Processes are performing? You don’t know what you don’t know. Find out with our eTOM Self Assessment Toolkit: