Process auditing provides added value by evaluating how processes flow, controls and risks and the achievement of objectives, its objectives are to obtain a clearer… Read More »Benchmarking: Why does your organization need to do process benchmarking?
The importance of proper planning and a clear step-by-step action plan is critical during the transition phase of a project as it can involve execution… Read More »Operational Readiness Review: What does the new or changed service look like?
Servicenow itsm aligns with itil standards to manage access and availability of services, fulfill service requests, and streamline service continuity, itsm positions it services as… Read More »IT Service Continuity Management: Which is the correct combination of concepts and ITIL processes?
The change management process includes all the steps that start from a change identification, change request, request review, and prioritization by the change review board,… Read More »Change Advisory Board: Does the tool integrate with the Change Management process?
Ensure that the delivery of the change management service meets highest quality and competency. Of which change management is one, incident, problem, and change management… Read More »Change Advisory Board: Has your management embraced ITIL as the framework for IT processes?
The scope is influenced by the type and number of threats, by the sophistication and resources available to the attacker, by the desired response to… Read More »Operational Readiness Review: Do deliverables reflect documented scope plans and requirements?
Operational Readiness Review: How does the design ensure that the service is designed with security in the forefront?
Explore a comprehensive agenda that addresses the challenges most critical to security and risk management leaders, compliance professionals review numerous processes and procedures to ensure… Read More »Operational Readiness Review: How does the design ensure that the service is designed with security in the forefront?
Each role is responsible for completing specific tasks within the process. And also, all roles contribute to the success of the process. Specific Management Employee… Read More »Change Advisory Board: Which tasks are assigned to each process manager?
ISO 27005: What is the risk that decisions of management are negatively influenced as a result of unavailability of information due to the incident?
You maintain a comprehensive information security management system that extends organizationwide and integrates into your core technology and business processes, physical security, safety or financial.… Read More »ISO 27005: What is the risk that decisions of management are negatively influenced as a result of unavailability of information due to the incident?
Change Advisory Board: How do you to use the change process to facilitate the Service Catalog Management process?
If something goes wrong during implementation, your key stakeholders should be present to make decisions to minimize impact, develop a change management strategy based on… Read More »Change Advisory Board: How do you to use the change process to facilitate the Service Catalog Management process?