Here are just a few things that your gross profit margin or net profit margin can tell you about your business. The gross margin ratio… Read More »eTOM: What is your gross profit margin ratio really saying?
As businesses grow, adapt, become more flexible, integrate new technologies, acquire other existing businesses, current business processes can become fractured, inconsistent, and perform poorly, your… Read More »eTOM: What it services and technologies are needed to perform the service?
Net profit is what is left after all the costs of your organization have been taken from its sales revenue, the systems that you implement… Read More »eTOM: What is your gross profit margin really saying?
Strategy as well as supporting business continuity and when delivered well can drive employee engagement as well as helping attract and retain the best talent,… Read More »eTOM: What it supporting services are required by the core business services?
Guidance on achieving effectiveness and efficiency in the delivery and support of services to ensure value for the customer and the service provider, consequently. Vulnerable… Read More »Service Transition: Which is an objective of service operation?
The continuous monitoring data feeds will have to be used by your organization for ongoing authorization decisions as part of its enterprise-wide risk management program,… Read More »eTOM: How is the Service catalog used to add value to the service provider organization?
If your organization are to provide company-owned smartphones to every employee, that would cost thousands of dollars to obtain new smartphones of the same type… Read More »eTOM: How do you support organization-owned mobile devices/platforms?
Over the years you realized that there are more capable email platforms out there, in some cases there maybe a complex network of connected components… Read More »Service Transition: Is there a list of all unresolved issues related to Transition?
To ensure a new, modified or retired service meets the expectations of the business as documented in the service strategy and service design stages of… Read More »eTOM: How is the Service catalog used to add value to the service provider organization?
Your organization place a high value on your ability to get fully immersed in organization, and as one team, effectively and efficiently address most challenging… Read More »Service Transition: Does your partner bring ideas to you that are outside of scope?